A 2007 New York Times Critics Pick, Outsourced “may be unique: a charming culture-clash romance that could be taught in business schools.” Through the story of a customer service manager sent to India to train his replacement in a call center, Outsourced brings to light all the issues present in this type of challenge: learning the customs of a new country; training new employees yet allowing yourself to learn from them, as well as finding ways to bring out the best in others and yourself. These are all challenges that managers’ face in the real world and can practice in courses such as leadership and change management, cross-cultural communication, and sales and marketing.

The Outsourced College/Graduate School DVD includes:
• FREE Teaching Guide
• 30 copies of Student Case Questions
• Outsourced DVD, including license for unlimited in-class use

The Outsourced College/Graduate School Teaching Note and Student Case includes:
• Background information on India, including its role in the global economy
• Information on outsourcing and call centers
• Questions on leadership, cross-cultural communication and sales and marketing
• Case answers and additional exercises
• Additional reading and links to more information on outsourcing and India

The Outsourced College/Graduate School curriculum package is priced at $295. Additional student case questions available for $5.00 per copy.

Join universities and business schools like Duke, Tulane and Boston College and buy your copy today!

Please fill out the form or email chris@shadowcatcherent.com for more information or to order today.